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Project Summary: Excavation Contractor
Project Objective One:
Define and document all internal procedures to allow one Owner to delegate most day-to-day activities and begin a gradual withdrawal from the business.
Methodology:
Working with the Office Manager and the Owner, we charted every significant financial and administrative process. We defined performance standards and measures and assigned accountability for each process to a specific employee.
Results:
After six months, the Owner was able to manage the financial and administrative affairs of the company from home with weekly on-site meetings with key employees. The only increased cost was the addition of a part time receptionist/administrative assistant and that cost was offset by a reduced salary to the Owner. [Note: In the interest of accuracy, it must be noted that subsequent to this report, there was a significant personnel change that forced the Owner back to the company. The strategy remains viable and the Owner is following it with new staff in place.]
Project Objective Two:
Increase operating earnings by improving a subordinate manager’s ability to manage projects.
Methodology:
Concurrently with Project Objective One, we developed an organization chart that specifically identified the responsibilities and duties of each employee. This installed an organization responsible to the Project Superintendent who was delegated sufficient authority to make and enforce project related decisions. At the same time, field reporting was standardized and simplified so the Project Superintendent received actionable information about each project every Friday.
Results:
After the first three months of the fiscal year, the company was on target to exceed its planned Net Profit by more than $75,000 and post an increase of 33% over 2004 Year End results.
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